Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Account Information: Login credentials (if applicable), purchase history.
  • Payment Information: Payment method details (processed securely by third-party gateways).
  • Technical Data: IP address, device type, browser type, cookies, and usage patterns.
  • Communication Data: Messages, feedback, or reviews submitted by you.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and fulfill orders.
  • To communicate with you regarding purchases or inquiries.
  • To improve our website, services, and customer support.
  • To personalize user experience and provide relevant product recommendations.
  • To prevent fraud and ensure secure transactions.
  • To comply with legal and regulatory requirements.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but doing so may affect some website functionality.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, such as:

  • Payment gateway providers
  • Courier and logistics partners
  • Email/SMS service providers
  • Analytics and security services

All third-party partners are required to protect your data and use it only for authorized purposes.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we store
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Withdraw consent for marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@nirvanabysam.com
Phone: +91 98765 43210

WhatsApp