Shipping Policy
Thank you for shopping with us. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website.
1. Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. In case of high order volume, shipments may be delayed by a few days.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated based on the total weight of your order and your location. Estimated delivery time depends on the courier service and destination.
- Local Shipping: 2–4 business days
- Domestic Shipping: 3–7 business days
- Remote Areas: May take additional time
Shipping charges will be displayed at checkout.
3. Weight-Based Charges
Our shipping rates are determined by product weight. Different courier charges apply for:
- Up to 200 grams
- Up to 500 grams
- Up to 1 kg
- Additional charges for every extra kilogram
4. Shipment Tracking
Once your order has shipped, you will receive a confirmation email or SMS containing tracking details. Tracking updates depend on the courier partner and may take some time to reflect.
5. Delayed Deliveries
Delivery delays may occur due to:
- Weather conditions
- Courier service disruptions
- Remote delivery locations
- Unforeseen logistical issues
We are not responsible for delays caused by third-party courier companies.
6. Incorrect Address Information
Customers are responsible for providing accurate and complete shipping information. We are not liable for failed deliveries due to incorrect addresses.
7. Damaged or Lost Packages
If your order arrives damaged, please contact us immediately with photos and details. For lost packages, we will coordinate with the courier partner to resolve the issue.
8. International Shipping (If Applicable)
Currently, we do not offer international shipping. If this changes in the future, updated information will be provided on this page.
9. Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Email: info@nirvanabysam.com
Phone: +91 98765 43210
